Privacy Policy

Last Updated: 2024-10-26

At BoltAI ("we," "us," or "our"), accessible from https://BoltAI.com, we prioritize the privacy of our users and are committed to protecting your personal data. This Privacy Policy document explains the types of information we collect and how we use it. It applies to both our website ("Website") and our native macOS application ("App").

If you have additional questions or require more information about our Privacy Policy, please contact us.

Consent

By visiting our Website, downloading, and using our App, you consent to this Privacy Policy, including the collection, use, and storage of information as described. You agree to the terms of this Privacy Policy when accessing our Website or App.

1. Information We Collect

a. Website (boltai.com)

  1. Personal Information for Purchases: Our payment processor, Lemon Squeezy, collects certain personally identifiable information (PII) when you make a purchase, including:

    • Name
    • Email Address
    • Address

    Purpose: This information is used to process purchases, provide product updates, handle account changes, and occasionally send promotional content.

  2. Website Analytics: We use Simple Analytics to collect anonymous data about Website usage to help improve user experience.

  3. Log Files: BoltAI follows a standard procedure for using log files. These files log visitor data, such as IP addresses, browser type, ISP, date and time stamps, referring/exit pages, and the number of clicks, solely for Website analysis and improvement purposes.

b. macOS App

  1. Anonymous Crash Reports: Our App collects crash reports using Sentry to help improve app stability. This data is fully anonymous, containing no identifiable information. Users can disable crash reports by going to Settings > Advanced > Privacy.

  2. Anonymous Usage Analytics: Upon initial use, the App may collect anonymous usage data to enhance functionality. This data is anonymized, with no device identifiers collected. Usage analytics can be disabled at any time in Settings > Advanced > Privacy.

  3. AI Service Requests: BoltAI is an AI-powered app. Any chat requests are sent directly to the AI service configured by the user (e.g., OpenAI), with no intermediate servers intercepting these requests.

  4. Local Data Storage: Chat data is stored locally on your device in a SQLite database. BoltAI does not upload this data to any external servers.

2. How We Use Your Information

  • Purchase Information: Used to process transactions, manage accounts, and provide product updates. Consent is required for occasional marketing communications.
  • Analytics Data: Analytics data is used for service improvement, performance monitoring, and enhancing user experience.

3. Data Sharing and Third-Party Services

We use trusted third parties to provide essential services:

  • Lemon Squeezy: Processes all purchases and stores associated PII. For data requests or deletion, please contact Lemon Squeezy directly.
  • Bento: Manages our email marketing for updates and promotions.
  • Simple Analytics: Collects non-PII data to monitor Website performance.
  • Sentry: Collects anonymous crash reports to enhance App stability.

These parties adhere to their own privacy policies regarding data use.

4. Data Retention

  • Purchase Information: Stored by Lemon Squeezy; BoltAI does not currently store personal information directly.
  • Data Deletion Requests: Users may request data deletion by contacting Lemon Squeezy directly.

5. Your Rights

CCPA Privacy Rights (California Consumers)

Under the California Consumer Privacy Act (CCPA), California consumers have the right to:

  1. Request that a business disclose the categories and specific pieces of personal data collected about consumers.
  2. Request that a business delete any personal data collected about the consumer.
  3. Request that a business that sells consumer data refrain from doing so.

We do not sell any personal information. To exercise any of these rights, please contact us, and we will respond within one month.

GDPR Data Protection Rights

Under the General Data Protection Regulation (GDPR), users have the right to:

  1. Access: Request copies of your personal data.
  2. Rectification: Request correction of inaccurate information or completion of incomplete data.
  3. Erasure: Request deletion of your personal data under certain conditions.
  4. Restrict Processing: Request limited processing of your personal data under certain conditions.
  5. Object to Processing: Object to our processing of your personal data under certain conditions.
  6. Data Portability: Request transfer of collected data to another organization or to you.

To exercise any of these rights, please contact us, and we will respond within one month.

6. Children's Information

Protecting children's privacy is important to us. We do not knowingly collect any personal information from children under the age of 13. If you believe your child provided such information on our Website, please contact us, and we will make every effort to promptly remove such information.

7. Security

We use reasonable measures to protect your data. Credentials, including passwords and API keys, are encrypted or securely stored in Apple Keychain. Although we implement these safeguards, no system is entirely secure. Users are encouraged to exercise caution when sharing information online.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review it regularly.

9. Contact Us

For questions or suggestions about our Privacy Policy, please contact us at [email protected].